Cash talks when overbooked hotel guests walk

Cash bonuses can help hotel operators lure back disappointed customers who were displaced during overbooking snags, according to Penn State researchers.

Microsoft CEO's compensation down 6 percent in '09

(AP) -- The value of the compensation package granted to Microsoft Corp. CEO Steve Ballmer fell about 6 percent in fiscal 2009, a year in which weak computer sales cut into the software maker's profits.

Saying sorry really does cost nothing

(PhysOrg.com) -- Economists have finally proved what most of us have suspected for a long time - when it comes to apologising, talk is cheap. According to new research, firms that simply say sorry to disgruntled customers ...

Intel CEO gets $12.4M in 2008 pay

(AP) -- The value of Intel Corp. Chief Executive Paul Otellini's compensation package rose slightly to $12.4 million in 2008, a year in which the chip maker's profit was whacked by a global slowdown in personal computer ...

Performance pay is a good lesson for education, expert finds

Tuesday, President Barack Obama announced a new education reform, calling for a merit-pay system for teachers in hopes of improving student performance. As the nation's public schools spend $187 billion in salaries, based ...

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