The impact of new media and technology on customer relationships

A new media marketing world increasingly dominated by mobile technologies, "shopping bots," recommendation systems and peer-to-peer networks has spawned a radical new online marketplace, challenging the old behaviors of buyers ...

New Behavioral Data System Could Do Double Duty

(PhysOrg.com) -- A new behavioral data analysis system under development at UT Dallas focuses on identifying potential Internet threats, but it comes with a nice bonus.

'Pay it forward' pays off

For all those dismayed by scenes of looting in disaster-struck zones, whether Haiti or Chile or elsewhere, take heart: Good acts - acts of kindness, generosity and cooperation - spread just as easily as bad. And it takes ...

Human behavior is 93 percent predictable, research shows

(PhysOrg.com) -- Human behavior is 93 percent predictable, a group of leading Northeastern University network scientists recently found. Distinguished Professor of Physics Albert-László Barabási and his ...

HP researchers try to tell you who your friends are

Most people have scores of contacts, scattered around their mobile phone, e-mail address book and multiple social networking sites. Scientists at Hewlett-Packard can tell you which of those contacts are your closest friends.

FCC votes to begin crafting 'net neutrality' rules

(AP) -- Federal regulators took an important step Thursday toward prohibiting broadband providers from favoring or discriminating against certain kinds of Internet traffic.

Facebook, Nielsen team up to measure ad performance

Facebook, in a move aimed at boosting its appeal to advertisers, teamed up with measurement company Nielsen on Tuesday to allow marketers to better gauge ad performance on the social network.

Social Class, Networks May Influence Political Behaviors

(PhysOrg.com) -- It appears that social class and race may have varying affects on the political actions and views of individuals, University of Arizona professor Jan E. Leighley and her colleague have noted in a newly-pubished ...

Password-protected comments off limits to boss, jury rules

In a time when chat rooms, social networking and online forums are commonplace, how far can a company go in monitoring them for negative comments from discontented employees before they are guilty of "cybersnooping"?

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