Related topics: carbon emissions · climate change

11 ways to improve airlines for customers

The name of the game is customer satisfaction, especially in the airline industry where companies are constantly jockeying for business by promising better service than their competitors. Now a professor at the University ...

US digs out from monster storm as death toll passes 50

The monster storm that killed dozens in the United States over the Christmas weekend continued to inflict misery on New York state and air travelers nationwide Tuesday, as stories emerged of families trapped for days during ...

What is emotional labor, and how do we get it wrong?

The term "emotional labor" is applied to an array of home-based activities—from keeping mental to-do lists, to remembering to call your in-laws on their birthdays. Some advocate the need to teach boys emotional labor, or ...

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