Is the customer always right? Study finds rude customers hurt business
Frontline employees who face rude or disrespectful customers are more likely to justify negative behaviors, from cutting corners to leaving their jobs, according to a new study.
See also stories tagged with Organic light-emitting diode
Frontline employees who face rude or disrespectful customers are more likely to justify negative behaviors, from cutting corners to leaving their jobs, according to a new study.
A research team at the University of Greifswald's Research Training Group RTG-PRO "Proteases in pathogen and host: importance in infection and inflammation" has discovered a new mechanism by which bacterial pathogens adjust ...
With artificial intelligence tools available on every phone, laptop and tablet, higher education has struggled to implement consistent recommendations for how and when AI can be used. A new national guide seeks to change ...
University of Mississippi researchers are studying how plants respond to heat at the molecular level, an important consideration for farmers, businesses and policymakers as global temperatures rise.
Over the past several decades, light sources have gradually transitioned to light-emitting diodes, or LEDs, and inorganic LEDs are now used across a wide range of applications. In parallel, organic LEDs, or OLEDs, have become ...
A dribble and a jump shot, followed by a fractions task. That is what physical education classes looked like for a group of pupils, and the pupils not only found the lessons more engaging than usual—they also became better ...
Air pollution does not have to exceed federal limits to potentially harm human health, according to a new published study from the University of Mississippi.
Mechanochemistry is a growing field for chemical reactions that proceed in the solid state in the absence, or with minuscule amounts, of solvent added. For decades, solvents have been considered conventional for the progression ...
Nanographenes are organic semiconductor materials used in smartphones, OLED displays, and solar cells. At the molecular level, they are composed of polycyclic aromatic hydrocarbons (PAHs), which are a network of connected ...
Recent research led by the University of Trento reveals that fundamental atomic vibrations remain unchanged also in ultra-stable glasses. This discovery advances the decade-long debate on the physics of disorder and opens ...