Retailers 'failing to inspire customers in stores'

The slump retailers experienced in footfall during the opening weekend of the New Year is due to a failure to create an inspirational customer experience and a poor allocation of staff resources, according to a leading retail ...

Minority-led firms more likely to face survival threats

Nearly half of firms run by ethnic minority entrepreneurs have experienced an "existential crisis" threatening their survival in the past five years, a major new survey of London firms has revealed.

page 3 from 4