26/03/2009

Poor customer service leads to loss of customers

Cost reductions are high on the agenda in many firms. Cost reductions often result in manning reductions and fewer employees. Customer service is a labour intensive function, and is therefore very likely to be affected by ...

French-Russian mathematician Gromov wins Abel prize

French-Russian mathematician Mikhail Gromov on Thursday won one of the world's top mathematics award, Norway's Abel Prize, for "his revolutionary contributions to geometry," the prize committee said.

Birds do it, bees do it; termites don't, necessarily

Scientists at North Carolina State University and three universities in Japan have shown for the first time that it is possible for certain female termite "primary queens" to reproduce both sexually and asexually during their ...

Scientists IDs genesis of animal behavior patterns

(PhysOrg.com) -- For the first time, MIT engineers and colleagues have observed the initiation of a mass gathering and subsequent migration of hundreds of millions of animals — in this case, fish.

Scientists find how cancer cells become resistant to chemotherapy

A research team at the Scripps Research Institute has obtained the first glimpse of a protein that keeps certain substances, including many drugs, out of cells. The protein, called P-glycoprotein or P-gp for short, is one ...

Upbeat entrepreneurs interact at South by Southwest

Unemployment is at record highs, and many businesses are going bankrupt or closing. Yet, during the South by Southwest Interactive Festival this month, it was easy to forget how bad things are.

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