People react to customer service failures in three ways, impacting on whether they share their experience online, according to new research which suggests that companies need to rethink how they respond to individual customers.
Social Sciences
Jun 13, 2023
0
14
The use of social media by West African vendors to promote the illegal sale of bushmeat should be regulated to help prevent the emergence of diseases transmitted from animals to humans, a new study suggests.
Ecology
Jun 13, 2023
1
131
Some bacterial pathogens form so-called biofilms during infection processes to protect themselves from drugs or cells of the human immune system. Every year, more than 500,000 people die from infections associated with biofilms. ...
Cell & Microbiology
Jun 13, 2023
0
49
Just over two decades ago, as the new millennium began, it seemed that tracks left by our ancient human ancestors dating back more than about 50,000 years were excessively rare.
Archaeology
Jun 13, 2023
0
533
Two historic giant sequoias were damaged in a prescribed burn last fall at Calaveras Big Trees State Park—and one of them may not survive, park officials and tree enthusiasts agree.
Plants & Animals
Jun 13, 2023
0
4
Sodium chloride, better known as table salt, isn't exactly the type of mineral that captures the imagination of scientists. However, a smattering of tiny salt crystals discovered in a sample from an asteroid has researchers ...
Planetary Sciences
Jun 13, 2023
0
519
Synthetic biologists have become increasingly creative in engineering yeast or bacteria to churn out useful chemicals—from fuels to fabrics and drugs—beyond the normal repertoire of microbes.
Biochemistry
Jun 13, 2023
0
555
California's Cap and Trade Program does not achieve its twin goal of reducing carbon emissions while allowing for economic growth, according to a pioneering new study.
Environment
Jun 13, 2023
0
25
Some very special cows are walking around the stables in Foulum, a little city outside Viborg in Denmark. The cows have been implanted with a so-called fistula. This is a kind of window leading directly into the stomach of ...
Plants & Animals
Jun 13, 2023
0
9
New research from Florida State University published in Frontiers in Marine Science found that extreme concentrations of microplastics could increase the temperature of beach sand enough to threaten the development of incubating ...
Plants & Animals
Jun 13, 2023
0
58
