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Economics & Business Apr 23, 2024

How companies can use generative AI for empathetic customer relationships to create lifetime value

Researchers from National Taiwan University and the University of Maryland have published a new Journal of Marketing article that examines how marketers can use GenAI to provide empathetic customer care.

Environment Apr 19, 2024

AI for Earth: How NASA's artificial intelligence and open science efforts combat climate change

As extreme weather events increase around the world due to climate change, the need for further research into our warming planet has increased as well. For NASA, climate research involves not only conducting studies of these ...