The impact of consumption goals on flat-rate choice
Can you imagine a world where a subway ride becomes the highlight of your day? Where going to the laundromat isn't such a dreary duty? A recent study published in the Journal of Service Research found that our perception of cer ...
Coming to a smartphone near you: Personalized experiences
Say au revoir to the concierge. The proliferation of technology focused on finding the best tickets, the hottest restaurants or the next flight out of town may mean it's time to bid adieu to the concierge and other tradit ...
Sustainable new catalysts fueled by a single proton
Chemists at Boston College have designed a new class of catalysts triggered by the charge of a single proton, the team reports in the most recent edition of the journal Nature. The simple organic molecules offer a sustai ...
Unique nanostructure produces novel 'plasmonic halos'
Using the geometric and material properties of a unique nanostructure, Boston College researchers have uncovered a novel photonic effect where surface plasmons interact with light to form "plasmonic halos" ...
A thin-skinned catalyst for chemical reactions
A chemical nanostructure developed by Boston College researchers behaves much like the pores of the skin, serving as a precise control for a typically stubborn method of catalysis that is the workhorse of ...
Executive pay limits narrowed scope of TARP banking rescue
A study of 263 publicly traded banks approved for the Troubled Asset Relief Program finds that 35 banks may have rejected TARP dollars because of limits the program imposed on CEO pay, researchers report in the Journal of ...
In the digital age, managers can't ignore #angrycustomers
In a digital age where dissatisfied consumers vent their concerns through biting viral videos, nasty blog posts or negative online comments, managers need to develop strategies to soothe angry customers in person as well ...
A 'nanoscale landscape' controls flow of surface electrons on a topological insulator
In the relatively new scientific frontier of topological insulators, theoretical and experimental physicists have been studying the surfaces of these unique materials for insights into the behavior of electrons that display ...
First field study finds soot particles absorb significantly less sunlight than predicted by models
Viewed as a potential target in the global effort to reduce climate change, atmospheric black carbon particles absorb significantly less sunlight than scientists predicted, raising new questions about the impact of black ...
The manager as matchmaker: Finding the best fit between employee and customer
Matchmaking managers can improve customer relations and increase repeat business by pairing employees and customers with similar personalities, according to a report in the latest edition of the Journal of Service Research.
Photosynthesis re-wired: Chemists use nanowires to power photosynthesis
Harnessing the power of the sun has inspired scientists and engineers to look for ways to turn sunlight into clean energy to heat houses, fuel factories and power devices. While a majority of this research focuses on energy ...
Cafe conquerors use high-tech gadgets to make public spaces their own... for hours
Increasingly "plugged-in" customers are grabbing extra seats, counter space and table tops by using cell phones, laptops and cups of steaming hot coffee to shield others from seemingly public spaces, according to two marketing ...
With new design, bulk semiconductor proves it can take the heat
The intense interest in harvesting energy from heat sources has led to a renewed push to discover materials that can more efficiently convert heat into electricity. Some researchers are finding those gains ...
Spectator rage: The dark side of professional sports
Preventing violent outbreaks of "spectator rage", similar to the deadly riots that broke out following a soccer game in Egypt, requires assessment and action by sports team owners and stadium managers, according to a report ...
Hedge fund share restrictions favor managers over investors
Armed with insider knowledge, managers of share-restricted hedge funds sell off their own holdings ahead of their investors in order to avoid low returns produced by an outflow of shareholder dollars, according to a new study ...