Survey shows VoIP unfamiliar to Americans

Sep 07, 2005

A new survey shows a significant lack of understanding of Voice over Internet Protocol telephone technology and capabilities among American consumers.

Verizon said Wednesday that the Harris Poll found that 87 percent of the respondents did not know VoIP allows phone calls to be made over the Internet rather than traditional telecom networks.

Some consumers ventured that VoIP was a type of hybrid automobile while others guessed it was a new brand of low-carb vodka, Verizon said in a release.

"The acronym VoIP ... can be intimidating for many consumers, because it sounds like something that only tech-savvy people can understand and use," said Verizon executive Michelle Swittenberg.

Swittenberg insists that consumers are quick to jump on the VoIP bandwagon once they experience the technology's ease and its many bells and whistles.

The Harris Poll contacted 1,006 consumers nationwide in late May. It has a 3.1 percent margin of error.

Copyright 2005 by United Press International

Explore further: Impoverished North Korea falls back on cyber weapons

add to favorites email to friend print save as pdf

Related Stories

Six net neutrality principles proposed

Oct 26, 2009

The Federal Communications Commission (FCC) in the U.S. voted last week to start a process to formulate rules that could force Internet Service Providers (ISPs) to uphold six principles that would preserve ...

Net Neutrality Debate Goes Wireless

Mar 23, 2007

At the Voice Over Network (VON) show this week in San Jose, the net neutrality debate shifted to the wireless spectrum. How much control should wireless carriers have over their "unwired mile" of the Internet?

Rep. Markey introduces Net Neutrality Act

May 04, 2006

In response to his net neutrality amendment dumped from the House telecom reform bill last week, Rep. Edward Markey, D-Mass., introduced the Network Neutrality Act of 2006.

Lots of options available to VoIP users

May 01, 2006

The Internet phone industry is growing at an exponential rate and today boasts more than 4 million users, more than doubling in the past year. But as the number of users increases, so does the number of providers.

The Web: Traffic 'toll' contentious

Feb 01, 2006

The surviving Baby Bells -- Verizon, Bell South and AT&T/SBC -- have disclosed that they may someday charge new fees to digital businesses, sites like Google and Yahoo!, that generate substantial traffic on the Internet. ...

Recommended for you

Impoverished North Korea falls back on cyber weapons

10 hours ago

As one of the world's most impoverished powers, North Korea would struggle to match America's military or economic might, but appears to have settled on a relatively cheap method to torment its foe.

Five ways to make your email safer in case of a hack attack

11 hours ago

The Sony hack, the latest in a wave of company security breaches, exposed months of employee emails. Other hacks have given attackers access to sensitive information about a company and its customers, such as credit-card ...

2012 movie massacre hung over 'Interview' decision

11 hours ago

When a group claiming credit for the hacking of Sony Pictures Entertainment threated violence against theaters showing "The Interview" earlier this week, the fate of the movie's big-screen life was all but ...

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.