California creates cell-phone fraud unit

Mar 03, 2006

California regulators Thursday approved a special unit to investigate fraud allegations in the cell-phone industry.

The state Public Utilities Commission voted 3-2 in favor of a series of proposals designed to protect consumers, including creation of a fraud unit that will field complaints from consumers and investigate alleged violations of regulations.

"The commission found that plenty of laws and regulations exist, but what was lacking was timely complaint resolution and enforcement of the law," said Commissioner Rachel Chong.

The fraud unit will routinely meet with law-enforcement agencies in order to compare notes and coordinate enforcement activities.

Other measures approved by the PUC include expanded consumer education programs to inform wireless users about their rights and the latest changes in service features.

Copyright 2006 by United Press International

Explore further: Plastic parts for internal combustion engines

Related Stories

Recommended for you

Plastic parts for internal combustion engines

9 minutes ago

Efforts to produce lighter vehicles necessarily include engine parts, such as the cylinder casing, which could shed up to 20 percent of its weight if it were made of fiber-reinforced plastic rather than aluminum ...

Dailymotion should stay in European hands, France says

25 minutes ago

France opposes exclusive talks between Orange and Hong Kong's PCCW group for a 49 percent stake in Dailymotion, preferring a European partner for the French video-sharing platform, the finance ministry indicated ...

Saving energy with smart facades

27 minutes ago

Glass-fronted office buildings are some of the biggest energy consumers, and regulating their temperature is a big job. Now a façade element developed by Fraunhofer researchers and designers for glass fronts ...

Latin America divided between oil and green energy

2 hours ago

Latin America spends billions of dollars subsidizing fossil fuels each year, but also has some of the world's largest renewable power programs, highlighting the energy-hungry region's divisions as it charts ...

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.