California creates cell-phone fraud unit

Mar 03, 2006

California regulators Thursday approved a special unit to investigate fraud allegations in the cell-phone industry.

The state Public Utilities Commission voted 3-2 in favor of a series of proposals designed to protect consumers, including creation of a fraud unit that will field complaints from consumers and investigate alleged violations of regulations.

"The commission found that plenty of laws and regulations exist, but what was lacking was timely complaint resolution and enforcement of the law," said Commissioner Rachel Chong.

The fraud unit will routinely meet with law-enforcement agencies in order to compare notes and coordinate enforcement activities.

Other measures approved by the PUC include expanded consumer education programs to inform wireless users about their rights and the latest changes in service features.

Copyright 2006 by United Press International

Explore further: Entrepreneur builds a sleek ship, but will anyone buy it?

add to favorites email to friend print save as pdf

Related Stories

Recommended for you

Electronic gadget for shaking hands over the Internet

3 hours ago

Takanori Miyoshi at the Department of Mechanical Engineering, Toyohashi University of Technology, has developed an innovative gadget that enables people to 'shake hands' over the Internet, irrespective of ...

Throwing money at data breach may make it worse

4 hours ago

Information systems researchers at the University of Arkansas, who studied the effect of two compensation strategies used by Target in reaction to a large-scale data breach that affected more than 70 million customers, have ...

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.