Tech empowers victims' access to hotline

Feb 24, 2006

Thanks to a new technology system, more domestic-violence victims around the country will have better access to life-saving services through the National Domestic Violence Hotline.

Sen. Joseph Biden, D-Del., and the Texax-based National Domestic Violence Hotline revealed the new technology system Thursday.

The system includes mapping software, networked computers, flat-screen monitors and telephone air time to maximize call volume as well as collects and reports national domestic violence patterns.

"Across the country, millions of women take the first step to escape family violence by calling the National Domestic Violence Hotline," Biden said in a statement. "The new technology made possible by the Connections Campaign will ensure that no battered woman, man or child gets a busy signal and no victim's life is ever put on hold."

The Hotline was created by Biden's Violence Against Women Act in 1996 and since then, has answered 1.5 million phone calls with as many as 600 a day and about 16,500 a month from victims around the nation.

And with so many calls and outdated equipment, it found that its callers were holding longer times or experienced busy signals, so the new for new technology was great.

"Looking back over a decade of providing empowerment-based crisis intervention services, the Hotline has become a victim of its own success," also stated Sheryl Cates, NDVH executive director. "As public awareness grows about domestic violence, the number of calls to the Hotline has increased by an average of 200 percent. Thanks to Senator Biden and our corporate partners from the Connections Campaign, we now have the technology and training to answer more calls and save more lives."

The Connections Campaign is a public and private effort between the government and companies like AOL, Microsoft, Dell and IBM, which have all made contributions to the Hotline by means of time, donations and technology.

And so far, Biden has collected over $2 million in corporate donations as well as securing an additional $840,000 in federal funding when he introduced the campaign as legislation.

Between 2 million and 4 million women in the United States are battered each year and more than half of victims live in a household with children under age 12.

Moreover, one-third of women in emergency rooms are victims of domestic violence according to The Journal of American Medical Associations.

And according to government studies, on average more than three women are murdered by their husbands or boyfriends every day.

"These statistics are shocking, almost unbelievable," added Biden. "But the people who call the Hotline are not statistics. They are real individuals with real lives. They are women we see every day at work, at the grocery story, in the school parking lot. In many cases, they are people whose lives have been changed, in part, by calling the Hotline at 1-800-799-SAFE."

Copyright 2006 by United Press International

Explore further: LA stoplights synchronized but road war endures

add to favorites email to friend print save as pdf

Related Stories

Russia evacuates drifting Arctic research station

25 minutes ago

Russia has ordered the urgent evacuation of the 16-strong crew of a drifting Arctic research station after ice floe that hosts the floating laboratory began to disintegrate, officials said Thursday.

Engineers pioneer flat spray-on optical lens

1 hour ago

A University of British Columbia engineer and a team of U.S. researchers have made a breakthrough utilizing spray-on technology that could revolutionize the way optical lenses are made and used.

Recommended for you

Yahoo, pay-TV operators among Hulu bidders

21 hours ago

Online video site Hulu is again up for sale, with Yahoo and pay TV operators DirecTV and Time Warner Cable among the seven bidders, according to a person with direct knowledge of the matter.

Radiation leak at Japan lab; small impact expected

21 hours ago

An atomic research lab in northern Japan has reported a radiation leak that may have affected about 50 people, though none were hospitalized and no impact was expected outside the facility, the lab's operator ...

Google eyes emerging markets networks

May 24, 2013

Google has become deeply involved in a series of projects to build and operate wireless networks in emerging markets including sub-Saharan Africa and Southeast Asia, a report said Friday.

User comments : 0

More news stories

Yahoo, pay-TV operators among Hulu bidders

Online video site Hulu is again up for sale, with Yahoo and pay TV operators DirecTV and Time Warner Cable among the seven bidders, according to a person with direct knowledge of the matter.

Radiation leak at Japan lab; small impact expected

An atomic research lab in northern Japan has reported a radiation leak that may have affected about 50 people, though none were hospitalized and no impact was expected outside the facility, the lab's operator ...

Heart failure accelerates male 'menopause'

Heart failure accelerates the aging process and brings on early andropausal syndrome (AS), according to research presented today at the Heart Failure Congress 2013. AS, also referred to as male 'menopause', was four times ...