Predicting and preventing costly breakdowns in machines

Everything's green in Duisburg. Well, almost. That's because many green dots and only one red one can be seen on a huge display that shows the city's street network. Every dot represents a traffic light. Green means everything ...

Peer problem solving leads to operational efficiency

Strength in numbers may not just be a truism for those seeking moral and emotional support, but it also may be an avenue for those seeking customer support. New research shows peer-to-peer problem solving can lessen the need ...

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