Peer problem solving leads to operational efficiency

Strength in numbers may not just be a truism for those seeking moral and emotional support, but it also may be an avenue for those seeking customer support. New research shows peer-to-peer problem solving can lessen the need ...

Predicting and preventing costly breakdowns in machines

Everything's green in Duisburg. Well, almost. That's because many green dots and only one red one can be seen on a huge display that shows the city's street network. Every dot represents a traffic light. Green means everything ...

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