'Free' delivery plans can profit both retailers and customers

In March, Target became the latest mega-retailer to offer "free" delivery—for a price. For $99 a year, subscribers to Target Circle 360 can place unlimited orders without having to worry about shipping costs. Target competes ...

Why locking in subscribers can hurt businesses in the long run

Promotional offers for newspapers, gym memberships, internet and phone services, and other subscription-based businesses sometimes come with a catch: after a honeymoon period of reduced pricing, the business renews the membership ...

Binge watching is bad for viewers and business

People looking forward to binge watching their favorite TV shows over the holidays could be surprised to find that it's not only bad for streaming platforms, but also negatively impacts their personal viewing experience.

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