Less educated Americans turning their backs on religion

While religious service attendance has decreased for all white Americans since the early 1970s, the rate of decline has been more than twice as high for those without college degrees compared to those who graduated from college, ...

Yes, AT&T, it pays to win back lost customers

The competition for customers in the service sector is fierce, and new customers are entering the market all the time. So when a company such as Time Warner, Travelocity, or AT&T loses a customer, is it worth it to try to ...

The impact of the slave trade on the Dutch economy

To what extent did the Netherlands grow rich from the Transatlantic slave trade? In his dissertation "Walcherse Ketens," Gerhard de Kok looks at Vlissingen and Middelburg, the most important slave trade cities in the Netherlands ...

The Internet of Things will transform our everyday

Information technology and electronics are becoming entwined with our everyday lives in industry, the service sector, transport, logistics, health care, housing, education, and our leisure time, almost without our noticing ...

Creative staff lead to satisfied customers says study

Organisations in the service sector that have more creative employees enjoy higher levels of customer satisfaction, according to new research led by the University of East Anglia (UEA).

Small firms driving job creation

Britain's small businesses are likely to create almost two thirds of the country's jobs in an average year, a major new study has revealed.

Putting a value on what nature does for us

A new online resource, developed by researchers at the University of Cambridge in collaboration with other organisations based in Cambridge, helps those in both the public and private sector see how changes to an ecosystem ...

Consumers remain upbeat

Despite the global recession and the crisis in the banking sector, consumer confidence in financial services remains intact, according to a report compiled for the Nottingham University Business School.

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