Smart speakers make passive listeners

People explore less when they get recommendations from voice-based platforms such as Amazon's Alexa or Apple's Siri, making it more likely that they'll hear options chosen by an algorithm than those they might actually prefer.

Netflix rolls out new tool to profile viewers

Netflix is introducing a long-awaited feature that will make it easier for the Internet video service to track and analyze the viewing habits of people sharing the same $8-per-month account.

Awakening the dormant potential of e-government

E-government holds the promise of gains in efficiency and satisfaction for case workers. In Denmark, seven government ministries have already undergone a full digital changeover. Now researchers have adapted the model for ...

Key to Netflix's future: better recommendations

(AP) -- Netflix executives John Ciancutti and Todd Yellin are trying to create a video-recommendation system that knows you better than an old friend. It's a critical mission as Netflix faces pressure from its Internet video ...

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