As the cost of living crisis worsens, scores of workers in the gig economy globally are grappling with another threat to their hard-earned wages—the double-edged sword of online reviews. New research has exposed how tech ...
Social Sciences
Nov 1, 2022
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Consider the last time you hired an electrician, plumber or painter. Did you care to check if they were licensed or not?
Economics & Business
Jan 13, 2020
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Can responding to online reviews improve a business' online reputation? According to a forthcoming study in the INFORMS journal Marketing Science, a leading academic marketing journal, management responses can not only lead ...
Economics & Business
Sep 11, 2017
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What happens when you Google yourself? For those worried about less than favorable search results or news stories, "scrubbing" has emerged as a popular approach to improving a poor online reputation. From celebrities and ...
Internet
May 24, 2016
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10
Messy party photos, offensive tweets, pepper spraying student protesters ... sometimes, you just want a do-over when it comes to your online presence. And for a hefty price tag, you can.
Internet
Apr 15, 2016
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