Fake product reviews may be pervasive, study finds
Consumers often turn to the Internet to research a product before buying. Fake reviews are always a concern, and the problem may be bigger than previously thought.
Internet
Jul 6, 2013
0
1
News tagged with negative reviews
Make the best of bad reviews by leveraging consumer empathy
Researchers from Nanyang Technical University, University of Washington, and University of British Columbia published a new paper in the Journal of Marketing that examines "unfair" negative reviews and demonstrates that they ...
Economics & Business
Aug 6, 2020
1
23
Computer scientists develop technique to improve helpfulness of user-generated online reviews
(PhysOrg.com) -- Irish computer scientists have developed a system to improve the helpfulness of online customer reviews. In recognition of the quality of their work, the group received a distinguished paper award at the ...
Computer Sciences
Dec 18, 2009
0
0
Online reviews: When do negative opinions boost sales?
When purchasing items online, reading customer reviews is a convenient way to get a real-world account of other people's opinions of the product. According to a new study in the Journal of Consumer Research, negative reviews ...
Social Sciences
Apr 15, 2014
0
0
Yelp warns California lawsuit could scrub critical reviews
Yelp.com is warning that a California lawsuit targeting critical posts about a law firm could lead to the removal of negative reviews on the site.
Business
Sep 17, 2016
0
8
High-end hotels manipulate reviews when competing with Airbnb
You may want to take online reviews with a grain of salt the next time you plan a vacation. Researchers found high-end hotels often inflate their ratings when they face greater competition from Airbnb.
Economics & Business
Oct 27, 2022
0
153
Study reveals hidden risks of estuary development for young salmon
A Simon Fraser University-led research team has found significant evidence that human activity in estuaries is impacting juvenile Pacific and Atlantic salmon. The team's review of 167 peer-reviewed studies (from an initial ...
Plants & Animals
Feb 21, 2020
0
27
Can movie reviews predict box office success?
When one thinks of movie reviews, one might see them as harbingers of success or failure at the box office. Some researchers have previously found that both positive and negative reviews correlate to box office revenues, ...
Economics & Business
Jun 3, 2023
0
116
A matter of taste: When do products benefit from mixed reviews?
How do consumers react to products with diverse online reviews? According to a new study in the Journal of Consumer Research, a mix of positive and negative reviews can benefit products that are evaluated based on personal ...
Social Sciences
Mar 31, 2015
0
6
Study shows increase in negative messages about Muslims in the media
Organizations using fear and anger to spread negative messages about Muslims have moved from the fringes of public discourse into the mainstream media since the Sept. 11 attacks, according to new research by a University ...
Social Sciences
Nov 29, 2012
122
0
