Google wants to turn your smartphone into a wallet

In a Mountain View convenience store, Marc Freed-Finnegan carries a bottle of water up to the cashier, who scans it and announces the price. Freed-Finnegan touches his smartphone to a gray plastic sensor labeled "PayPass," ...

Companies may not profit from offering loyalty programs: study

A wallet full of loyalty and points cards is a common sight for many people. The results of a new study out of Ryerson University which examines the profitability of loyalty programs indicate that some companies may be better ...

Consumer Psychologist Examines Effectiveness Of Reward Programs

(PhysOrg.com) -- Rewards programs. Everyone is doing them — airlines, casinos, airlines, hotels and grocery chains — all with the intent to build customer loyalty.  Everybody has one, and nobody knows what it does for ...

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