How consumers responded to COVID-19

The unpredictability of the COVID-19 pandemic and its impact on people's daily lives has facilitated changes ranging from social interactions to purchasing behavior. Adjusting to the many disruptions may seem difficult, but ...

Cynical social media voices can erode trust in news media

Amid rising concerns about low public trust in mainstream media institutions, a Rutgers study found that real-life and online social interactions can strongly influence a person's trust in newspaper, TV and online journalism—but ...

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