Skype recovering after major outage

Skype was recovering on Thursday from a major outage that left millions of people unable to use the popular Internet communication service.

WeChat: China's popular mobile messaging app

As Facebook snaps up smartphone messaging service WhatsApp for a monumental $19 billion in cash and shares, focus has turned to its rivals. Here are some background facts about China's popular mobile messaging application ...

Emoticons may signal better customer service

Online customer service agents who use emoticons and who are fast typists may have a better chance of putting smiles on their customers' faces during business-related text chats, according to researchers.

Saudi Viber users say banned messenger is back

Saudi users of Internet messenger application Viber reported on Saturday that the service was back on their smartphones, despite the authorities insisting it was still banned.

Review: Need advice? Aardvark can sniff it out

(AP) -- I like to get advice from friends on all sorts of things, and love to give it even more. In the past few years, instant messaging, e-mail and Twitter have sped up the process, but there's still room for improvement.

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