American service industry approaching a 'tipping point'

The average rate at which Americans tip for services has been increasing steadily for decades, which creates a growing pay disparity between tipped and nontipped workers. The practice has been branded over the years as classist, ...

Why flexible franchises win in financial markets

If you've stayed at a brand-name hotel or eaten at a fast food restaurant recently, it's more likely than not that you've supported a franchised company. Franchising is a distribution strategy where a larger company, the ...

Sociology professor examines pandemic effect on restaurants

As the COVID-19 pandemic shutdown continues, restaurants everywhere are feeling the impact. Many closed or switched to curbside and takeout options. But others have been on a months-long roller coaster—opening as virus ...

Young eagles flock to the landfill drive-thru

Imagine for a moment that you're a young bald eagle soaring through the sky, scouring for a nice meal down below. You could hold out for fresh prey to skitter by. But your hunting skills aren't quite up to snuff, and hey, ...

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