American service industry approaching a 'tipping point'

The average rate at which Americans tip for services has been increasing steadily for decades, which creates a growing pay disparity between tipped and nontipped workers. The practice has been branded over the years as classist, ...

Natural-born consumers

What do fast-food restaurants have in common? Why are women more likely to become compulsive shoppers and men more likely to become addicted to pornography? Why do men's testosterone levels rise when they drive expensive ...

Why flexible franchises win in financial markets

If you've stayed at a brand-name hotel or eaten at a fast food restaurant recently, it's more likely than not that you've supported a franchised company. Franchising is a distribution strategy where a larger company, the ...

Young eagles flock to the landfill drive-thru

Imagine for a moment that you're a young bald eagle soaring through the sky, scouring for a nice meal down below. You could hold out for fresh prey to skitter by. But your hunting skills aren't quite up to snuff, and hey, ...

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