The emotional labor of staying cheerful at work can lead to employee burnout
Managers know that happy employees are more productive and provide better customer service, but what is the cost of that service with a smile?
Managers know that happy employees are more productive and provide better customer service, but what is the cost of that service with a smile?
Social Sciences
Sep 16, 2022
0
58
Living together in groups entails constant interactions between individuals. Individuals need to permanently assess the behavior of others and to respond flexibly to it. Primates and other animals regulate and coordinate ...
Evolution
Aug 17, 2022
0
59
Psychologists from Durham University, UK have found in their study that bonobos produce a variety of signals including "baby-like" signals to strategically display distress when they are attacked by other bonobos.
Plants & Animals
Aug 5, 2022
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336
The term "emotional labor" is applied to an array of home-based activities—from keeping mental to-do lists, to remembering to call your in-laws on their birthdays. Some advocate the need to teach boys emotional labor, or ...
Social Sciences
Jul 11, 2022
1
19
Maxine, a pseudonym for a 58-year-old woman, is among a sizable proportion of Americans who are morally opposed to abortion.
Social Sciences
Apr 22, 2022
1
4
Since the onset of the worldwide pandemic, face masks have been widely adopted to control the spread of COVID-19. While masks are critical for mitigating disease contagion, they hide parts of our faces which are used for ...
Other
Feb 21, 2022
2
1393
A new Rutgers study has found that people who bought firearms during the COVID-19 pandemic and national surge in firearm sales tend to be more sensitive to threats and have less emotional and impulse control than firearm ...
Social Sciences
Nov 15, 2021
2
48
It happens all too often: You log on to social media for a fun break, but you find yourself riled up and angry an hour later. Why does this keep happening?
Social Sciences
Sep 8, 2021
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9
Female mice exhibit a strong drive to socialize with other females following periods of acute isolation, significantly increasing their production of social calls that are akin to human emotional vocalizations, new Cornell ...
Plants & Animals
Sep 2, 2021
0
121
Astronauts who spend extended time in space face stressors such as isolation, confinement, lack of privacy, altered light-dark cycles, monotony and separation from family. Interestingly, so do people who work at international ...
Space Exploration
Apr 20, 2021
2
249