Examining emotional intelligence in the context of virtual teams

Research from a team in India published in the International Journal of Public Sector Performance Management looks at the notion of "emotional intelligence" in the context of virtual teams. While it demonstrates an obvious ...

How parents' smartphone use affects their kids

When it comes to raising children in the digital age, one of the worst things a parent can do is give their kid a smartphone and hope for the best. Turns out, same goes for the grownups.

Which groups of people tend to overestimate their IQ?

Vaitsa Giannoul, a social scientist with European University Cyprus, has looked into the question of which group or groups of people tend to overestimate their own level of intelligence. The study is published in the journal ...

Cheerful chatbots don't necessarily improve customer service

Imagine messaging an artificial intelligence (AI) chatbot about a missing package and getting the response that it would be "delighted" to help. Once the bot creates the new order, they say they are "happy" to resolve the ...

Using tweets to predict real-time food shortages

The sentiments and emotions expressed in tweets on Twitter can be used in real time to assess where supply chain disruptions due to a pandemic, war or natural disaster may lead to food shortages, according to researchers ...

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