How AI can boost service for vulnerable customers

Artificial intelligence has become the Swiss Army knife of the business world, a universal tool for increasing sales, optimizing efficiency, and interacting with customers. But new research from Texas McCombs explores another ...

Fowl language: AI is learning to analyze chicken communications

Have you ever wondered what chickens are talking about? Chickens are quite the communicators—their clucks, squawks and purrs are not just random sounds but a complex language system. These sounds are their way of interacting ...

How AI alters middle managers' work

The introduction of artificial intelligence is a significant part of the digital transformation bringing challenges and changes to the job descriptions among management. A study conducted at the University of Eastern Finland ...

Examining emotional intelligence in the context of virtual teams

Research from a team in India published in the International Journal of Public Sector Performance Management looks at the notion of "emotional intelligence" in the context of virtual teams. While it demonstrates an obvious ...

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