Ignoring CDC guidelines leads to fear, anger among employees

Companies worldwide are facing unprecedented challenges due to the COVID-19 pandemic, from modifying operations to keeping employees safe and informed. But not all businesses have followed the recommended safety protocols ...

Study unveils both pretty and ugly faces win at social selling

The COVID-19 pandemic has boosted e-commerce around the globe, including the consumer to consumer (C2C) markets on platforms such as social media. Interestingly, scholars from Lingnan University (LU) in Hong Kong have found ...

China's zero-waste activists fight overconsumption

Parcels piled high at sorting centres and drivers speeding down bike lanes to deliver takeout lunches are ubiquitous sights in urban China, where e-commerce and delivery apps have taken over everyday life.

New research shows live chats can increase sales by nearly 16%

Live chat tools allow for communication between sellers and buyers. They are popular instruments for e-commerce sites that don't have the advantage of face-to-face communication that brick-and-mortar stores do. New research ...

Mowing the astroturfers

A grassroots movement is one that emerges and evolves naturally, growing new support as it does so. "Astroturfing" is the opposite of that. It is a movement support for which is bought and paid for. It has the look of a grassroots ...

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