China's zero-waste activists fight overconsumption

Parcels piled high at sorting centres and drivers speeding down bike lanes to deliver takeout lunches are ubiquitous sights in urban China, where e-commerce and delivery apps have taken over everyday life.

New research shows live chats can increase sales by nearly 16%

Live chat tools allow for communication between sellers and buyers. They are popular instruments for e-commerce sites that don't have the advantage of face-to-face communication that brick-and-mortar stores do. New research ...

Mowing the astroturfers

A grassroots movement is one that emerges and evolves naturally, growing new support as it does so. "Astroturfing" is the opposite of that. It is a movement support for which is bought and paid for. It has the look of a grassroots ...

Walmart speeds up delivery in race with Amazon

Retail colossus Walmart on Tuesday began offering free next-day deliveries of online purchases, aiming to counter rival Amazon in the race to get orders to consumer doorsteps.

Rideshare drivers strike as Uber poised to go public

Thousands of Uber and Lyft drivers turned off their apps in a US-wide strike Wednesday over pay and working conditions, casting a shadow over this week's keenly anticipated Wall Street debut of ride-hailing leader Uber.

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