Online microaggressions strongly impact disabled users

In person, people with disabilities often experience microaggressions—comments or subtle insults based on stereotypes. New types of microaggressions play out online as well, according to new Cornell-led research.

Artificial intelligence not trusted for financial advice

We trust Siri to give us directions, are happy to use a self-checkout at the supermarket, and the introduction of driverless cars is eagerly awaited by many, yet it seems bank customers are not ready to accept investment ...

Inflation of online ratings can be beneficial and detrimental

Many adults consult online ratings and reviews before they make a purchase. However, how ratings affect sales is a challenging topic as evidenced from controversy surrounding Rotten Tomato scores or sellers trying to manipulate ...

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