Happy workers are 13% more productive

Research by Oxford University's Saïd Business School, in collaboration with British multinational telecoms firm BT, has found a conclusive link between happiness and productivity.

Research sheds light on Amazon vs. Wal-Mart competition

After Amazon announced plans last week for a day of online retail discounts July 15 comparable to Black Friday, Wal-Mart is launching a rival sale online the same day. Who will win the e-commerce battle? Winning is a matter ...

Woes with iPhone 5 go beyond Maps

A week following the launch of the iPhone 5 and iOS 6, Apple CEO Tim Cook apologized for the company's imperfect new Maps app. But flawed maps haven't been the only issue to get some consumers worked up in the three weeks ...

Study: Conservative customers are more satisfied than liberal ones

Across industries, conservatives are more satisfied than liberals with the products and services they consume, according to a study of more than 326,000 U.S. consumers by an international research team from Rice University, ...

How to preserve firm value during mergers and acquisitions

Researchers from San Diego State University, University of North Carolina at Greensboro, and University of Georgia published a new paper in the Journal of Marketing that shows that customer dissatisfaction with M&As can ...

Shedding light on the dark side of firm lobbying

Researchers from George Mason University, University of Manitoba, Colorado State University, and Georgetown University published a new paper in the Journal of Marketing that examines an unintended customer consequence of ...

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