Happy workers are 13% more productive

Research by Oxford University's Saïd Business School, in collaboration with British multinational telecoms firm BT, has found a conclusive link between happiness and productivity.

Woes with iPhone 5 go beyond Maps

A week following the launch of the iPhone 5 and iOS 6, Apple CEO Tim Cook apologized for the company's imperfect new Maps app. But flawed maps haven't been the only issue to get some consumers worked up in the three weeks ...

Research sheds light on Amazon vs. Wal-Mart competition

After Amazon announced plans last week for a day of online retail discounts July 15 comparable to Black Friday, Wal-Mart is launching a rival sale online the same day. Who will win the e-commerce battle? Winning is a matter ...

New video streaming technology for mobile phones

VTT Technical Research Centre of Finland has developed a new architecture for better-quality video streaming on mobile phones and across wireless networks. The new architecture is based on utilising information gathered and ...

Beat the stock market by satisfying customers

Satisfy your customers and win in the stock market, says a new study by a team of researchers from Michigan's University Research Corridor, who found positive stock returns on customer satisfaction far out-distance competitive ...

Sprint eliminating 800 customer-service jobs

Sprint says it's eliminating about 800 customer service jobs because fewer people are calling its centers. With growth in other parts of the business, Sprint says it expects the company's work force to remain at about 40,000.

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