Research sheds light on Amazon vs. Wal-Mart competition

After Amazon announced plans last week for a day of online retail discounts July 15 comparable to Black Friday, Wal-Mart is launching a rival sale online the same day. Who will win the e-commerce battle? Winning is a matter ...

Japan robot receptionist welcomes shoppers

She can smile, she can sing and this robot receptionist who started work in Tokyo on Monday never gets bored of welcoming customers to her upmarket shop.

Now in aisle 3 at Lowe's: robots

The robots are coming. Lowe's is testing whether new bots on wheels can improve its customer service, like helping a shopper find a match for something as simple as a nail.

Online food reviews reveal inner self, Stanford linguist finds

(Phys.org) —Word choice in online restaurant reviews reveals much about people's inner worlds, according to Stanford research. The study, appearing in the April 7 issue of the journal First Monday, uses software to investigate ...

US judge orders Google to turn over data to FBI

A U.S. judge has ruled that Google Inc. must comply with the FBI's warrantless demands for customer data, rejecting the company's argument that the government's practice of issuing such requests to telecommunication companies, ...

Valuing versatility

It's often said that we live in an age of increased specialization: physicians who treat just one ailment, scholars who study just one period, network administrators who know just one operating system.

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