Teaching chatbots regular human language

Customer service chatbots are ready to help you night and day. But communication with a bot can be cumbersome sometimes. Christine Liebrecht, Associate Professor of Language, Business Communication, and Digital Media, thinks ...

The future of chatbots is more than just small-talk

Human communication goes beyond words. It is complex, rich in nuances and frequently includes non-verbal signs. Yet despite our technological limitations it is not impossible for some aspects of communication to be emulated ...

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