When social irresponsibility goes viral

Branding is everything in marketing and the public perception of a company and its products and services. If consumers engage with a brand, if they love a brand, they are likely to be repeat customers and moreover will often ...

Going green? Not so easy for mainstream brands

Did you know that Nike makes a line of clothing and shoes created from recycled plastic bottles? Did you know that consumer products giant, Procter & Gamble, made eco-friendly industrial products for commercial use? Or that ...

Examining the phenomenon of brand cancellation

Research in the International Journal of Technology Enhanced Learning has investigated the phenomenon of cancel culture and homed in on the emerging problem for companies of "brand cancellation." The work sheds light on the ...

How ad 'heroes' move us… and connect us to their brands

You may have seen it: the Nike ad in which tennis star Serena Williams ignores the judgements of others and chooses her own path. These and similar ads use storylines that have seemingly little to do with the brand itself ...

Power play: Empowered consumers are more likely to switch brands

As consumers, we form favorite brands and select services providers from a plethora of choices. According to a new study in the Journal of Consumer Research, how powerful we feel in our daily lives may impact our likelihood ...

When algorithms go bad: How consumers respond

Researchers from University of Texas-Austin and Copenhagen Business School published a new paper in the Journal of Marketing that offers actionable guidance to managers on the deployment of algorithms in marketing contexts.

Apple supplier faces pollution complaints in China

(AP) -- A Taiwan-based company that supplies metal casings for Apple's Inc.'s MacBook series of laptops says it is shutting down some operations at its factory complex in eastern China following complaints of bad odors by ...

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