Biodiversity unbalanced as ice-free Antarctic areas grow

A study into the impact of global warming on the biodiversity of the Antarctic has identified how predicted expansion of ice-free areas will impact native animals and plants, paving the way for the invasion of non-native ...

Chatbots are cost-effective but can create customer fury

Chatbots are expected to drive 95% of online customer service interactions by 2025 but QUT research has found a failure to meet customer expectations is also driving frustration among users, reducing their likelihood of making ...

Not all streaming services create content equally

While Netflix is increasingly in the spotlight for its battle to retain subscribers, a QUT researcher says the streaming giant should not be compared to others and the notion of 'streaming wars' is out-dated.

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