Does checking your credit score help or hurt?

January is filled with resolutions to start the new year off right, from exercise and diet to financial health. One area that may often be overlooked is checking your credit score, and according to new research, there may ...

Operational transparency increases trust, support of government

As multiple published reports indicate, trust in government has reached historic lows and frustration with government performance has reached record highs. New research in the journal Manufacturing & Service Operations Management ...

Do 'Made in USA' claims make a difference in marketing results?

Pick up any product in just about any store and you're likely to find information that indicates the country of origin of the product. The U.S. Federal Trade Commission (FTC) requires this for any imported product, but not ...

Do customer loyalty programs really help sellers make money?

Customer loyalty programs have been around for decades and are used to help businesses, marketers and sellers build a sustainable relationship with their customers. But do they work? A recent study sought to find out and ...

New research shows ridesharing services reduce sexual assault

Contrary to portraits painted in popular media, new research involving ridesharing services shows they provide an additional level of protection for potential sexual assault victims, particularly in neighborhoods with inadequate ...

The impact of real-time feedback in employee reviews

To deliver real-time feedback to support employee development and rapid innovation, many companies are replacing formal, review-based performance management with systems that enable frequent and continuous employee evaluation. ...

Consumers are searching online but not buying. Why?

Online marketers have seen the pattern: 95%-98% of online visitors search for something, but the search never converts into a purchase and they leave the site without buying. For marketers, this results in speculation and ...

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