Coding and tech skills help refugees and low-income communities to succeed

Coding and tech skills help refugees and low-income communities to succeed
Hackathons that aim to come up with high-tech solutions to the challenges facing refugees are an example of social innovation in action. Credit: Techfugees

What do the UK-based editor of a leading technology magazine and a self-taught coder from a low-income neighbourhood in Brussels, Belgium, have in common? They're both teaching tech skills to people from marginalised communities in order to broaden their opportunities and help them make a better life for themselves.

It's part of an approach known as – grassroots projects that propose new responses to solve particular societal problems in order to increase people's wellbeing.

Like countless people around the world, Mike Butcher, editor of TechCrunch Europe (a technology website) was moved by the desperate plight of hundreds of thousands of refugees escaping warzones into Europe in 2015.

Butcher decided to put out a call to companies to help improve the situation of refugees. It started a viral Facebook campaign that resulted in the launch of Techfugees, a social enterprise that aims to empower displaced people with technology.

'I joined Mike on the very first day of this online call,' said Josephine Goube, CEO of Techfugees. 'And it ended up basically in an event where 300 people – NGOs, refugees and technologists – came together to discuss what we can do. It was completely organic.

'Tech has been disruptive in education, employment and health, so why not apply it to refugees? Refugees have smartphones whose technology is more powerful than the technology that put a man on the moon,' she said. 'We have the tools to get people education and health, we just don't do it.'

Headquarted in London, UK, Techfugees is an international social enterprise that organises hackathons (intensive problem-solving sessions) that bring together the international tech community – including refugees and non-refugees – to work out how tech can be used to solve problems facing displaced people.

Techfugees offers design classes, teaches about privacy and security of data and creates innovation spaces. They also provide a place for NGOs working with refugees to explain the challenges they face, and use the problem-solving mentality of tech experts to come up with new prototypes of solutions.


As a team, they are a diverse group, an aspect where other tech-based enterprises frequently fall short. Goube said, 'Half of my team are refugees. We recently had a summit and people came to congratulate us because there was not one panel that didn't have a woman and didn't have diversity in it. A lot of moderators at the panels were refugees. It was never intentional. It was natural.'

Goube says that of the 900 refugees that have so far taken part, 75 % have found a job or internship within three months of the event they attended. The project also has a high retention rate, with 70 % of the teams that win the hackathons still going one year later.

While they are doing well, Techfugees acknowledge that they need a better funding support structure in the future if they are to achieve the goals they have laid out. Currently they operate from private donations and even donations from refugees, which Goube argues should not be the case.

How to fund social enterprises is a big challenge and it's one of the issues on the menu for a two-day conference on the future of social innovation in Lisbon, Portugal on 27 and 28 November. Organised partly by the EU, the event will also try to identify trends and opportunities for social innovation and how to incorporate it into public policies in the future.


In Brussels, Belgium, sits another – this one founded by a local entrepreneur to improve access to technology and skills development in his own community.

Ibrahim Ouassari set up the MolenGeek coding school in the Molenbeek-Saint-Jean area of Brussels, which has one of the lowest average household incomes in Belgium. It started with a weekend event and grew from there.

'This tech world is very accessible but it's not accessible in an area like Molenbeek, so what we wanted to do is create one start-up weekend event to make this world of entrepreneurship, innovation and technology accessible in this area,' he said.

MolenGeek is a co-working space and coding school that is designed to help people to pursue a career in the tech industry or set up their own business. It has a mix of students, entrepreneurs and people who just want to learn the technical skills for their own use. They may have their own project or just wish to get the useful skills to succeed in an increasingly tech-oriented business world.

Ouassari says that in our current climate, it is important to train more coders as many companies require tech skills. Coding also allows people to attain more independence and perhaps set up their own company if they have an innovative and creative idea.

'We teach some coding language, like HTML, CSS, PHP, Javascript and all this world of tech but we also teach people how to learn by themselves. (We also teach them) how they can collaborate with other people, how to talk with customers and clients and how to make an offer,' added Ouassari.

Even though they only launched in March 2017 – with the first code training ending in October – their success has already been recognised. Recently, MolenGeek was invited to South Korea by Samsung and awarded a prize with the view of expanding their ecosystem further, hopefully all around the world.

'What I hope is, that we make this accessible and create talent and (give) young more access (to) this world,' said Ouassari.

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