CenturyLink: Washington 911 outage due to vendor

April 12, 2014 by Doug Esser

CenturyLink says a seven-hour outage in Washington state 911 service early Thursday was caused by a technical error by a third-party vendor.

In a statement Friday, the company said the vendor worked with CenturyLink to resolve the issue "as quickly as possible."

In one case early Thursday, an Everett, Wash., woman says she made 37 calls about an intruder breaking into her home and had to drive him away herself with a knife.

The said a similar, shorter 911 outage about the same time in Oregon affected about 16,000 phone customers in Lincoln, Tillamook and Yamhill counties. CenturyLink says that was caused by a maintenance issue.

Explore further: CenturyLink completes $12.2B acquisition of Qwest

Related Stories

CenturyLink 3Q net income falls as expenses rise

November 2, 2011

(AP) -- Phone company CenturyLink Inc. says its third-quarter net income fell as rising operating expenses related to its April acquisition of larger phone company Qwest overshadowed increased revenue.

Windstream's phone service suffers major outage

April 29, 2013

(AP)—Windstream Communications is recovering from a major outage that knocked out long-distance telephone service and blocked toll-free calls to its business customers.

Guyana and Suriname lose Internet, overseas calls

November 6, 2013

The Guyana Telephone and Telegraph Co. says damage to an undersea fiber-optic cable has caused a phone and Internet outage that affected much of the country along with neighboring Suriname.

Amazon apologizes for server outage, offers credit

April 29, 2011

(AP) -- Amazon.com Inc. apologized Friday for a data-center outage that brought down major websites including Foursquare and Reddit and offered Web services customers a 10-day credit.

Recommended for you

Cryptocurrency rivals snap at Bitcoin's heels

January 14, 2018

Bitcoin may be the most famous cryptocurrency but, despite a dizzying rise, it's not the most lucrative one and far from alone in a universe that counts 1,400 rivals, and counting.

Top takeaways from Consumers Electronics Show

January 13, 2018

The 2018 Consumer Electronics Show, which concluded Friday in Las Vegas, drew some 4,000 exhibitors from dozens of countries and more than 170,000 attendees, showcased some of the latest from the technology world.

Finnish firm detects new Intel security flaw

January 12, 2018

A new security flaw has been found in Intel hardware which could enable hackers to access corporate laptops remotely, Finnish cybersecurity specialist F-Secure said on Friday.

0 comments

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.