Amazon still trying to fix computer problems

April 24, 2011

Amazon.com is still trying to restore computers used by other websites as an outage stretched into a third day.

Besides selling books and DVDs, Amazon.com Inc. rents out space on computers that run other websites and online services. One of its data centers in Virginia began having problems on Thursday morning.

Amazon said Saturday that it is making progress fixing the problem, but more slowly than it had hoped. News-sharing site Reddit appeared to be functioning again. On its website, Amazon said it removed some bottlenecks that prevented connections from its Virginia center, but an additional issue was holding up restoring all remaining connections. The company's so-called "cloud' services in Northern California are operating normally.

No one knows for sure how many people have been inconvenienced, but the services affected are used by millions of people.

Seattle-based Amazon did not respond to a request for comment.

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