Consumers infer coolness from brand autonomy, says study

Consumers perceive a brand to be cooler when it suggests it's true to itself and follows its own motives regardless of individual or societal norms and expectations, according to a University of Colorado Boulder study involving ...

Buying a BMW: How do social expectations influence your purchases?

People who drive BMWs and wear expensive suits must surely occupy roles of power and authority. According to a new study in the Journal of Consumer Research, when we can separate societal expectations of power from how power ...

Shopping online: Why do too many photos confuse consumers?

When shopping online, we often have the option of clicking on additional product photos taken from different angles or showing additional features. According to a new study in the Journal of Consumer Research, looking at ...

Research demonstrates satisfaction depends on time of purchase

(Phys.org) —A new study by a marketing researcher at the University of Arkansas confirms the so-called "bottom-dollar effect," which is when a consumer's satisfaction for a product decreases as the consumer's budget is ...

Snobby staff can boost luxury retail sales

When it comes to luxury brands, the ruder the sales staff the better the sales, according to new research from the University of British Columbia's Sauder School of Business.

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