South Koreans returned their discontinued Samsung Note 7 smartphones Thursday, with the beleaguered electronics giant offering swap incentives in the hope of retaining customer loyalty after a damaging recall fiasco.
Samsung Electronics said Thursday it has expanded its recall of Galaxy Note 7 smartphones in the U.S. to include all replacement devices the company offered as a presumed safe alternative after the original Note 7s were found ...
Sony is set to launch its new virtual reality headset, joining Facebook, Samsung and Google in a market that analysts say could boost the global gaming sector.
Samsung Electronics said Wednesday it is sending fire-resistant packages to its customers in the U.S. as a precaution against possible fires or explosions from Galaxy Note 7s they return to retailers.
The fiasco of Samsung's fire-prone Galaxy Note 7 smartphones—and Samsung's stumbling response to the problem—has left consumers from Shanghai to New York reconsidering how they feel about the South Korean tech giant and ...
Tethered as we are to our smartphones, Samsung asking users of its fire-prone Galaxy Note 7 to "power down and stop using the device" is not just an inconvenience. It's crazy.
Samsung has officially scrapped the Note 7. So what's next for consumers?
Samsung Electronics said Tuesday that it is stopping production of Galaxy Note 7 smartphones permanently, a day after stopping global sales of the ill-fated devices amid reports that batteries were catching fire.
Samsung has told customers worldwide to stop using their Galaxy Note 7 smartphones after a spate of battery explosions threatens to derail the powerhouse global brand.
A YouTube video showing an oven-gloved Burger King employee struggling with a burning Galaxy Note 7 has become a viral illustration of the crisis facing Samsung over its troubled smartphone.