Online ratings and reviews are a helpful, if imperfect, guide for potential customers.
Want to give US government agencies an earful for poor service?
Yelp has launched a new feature that adds health care information to its online reviews pages for hospitals, nursing homes and dialysis clinics.
Yelp is getting panned by investors after the online business review service sank to a second-quarter loss and dimmed its outlook amid a slowdown in its digital advertising sales.
Yelp may be heading for the auction block amid concerns about the online business review service's ability to compete against larger Internet companies for digital advertising.
In early 2015, the Belfast Telegraph sent reporter Kim Kelly undercover to visit Northern Ireland's "worst" hotel—according to its on online reputation. Kelly reported that although some TripAdvisor reviews had called it ...
Yelp launched Wednesday in Taiwan, in an expansion of the Asian presence of the popular consumer business review service.
Competition for online takeout orders is heating up with Yelp's purchase of Eat24.
An update to Google's free online map service on Friday let users become local guides who post reviews of businesses and venues in a challenge to Yelp.
Unless you're just looking to entertain your fellow online shoppers, you may want to think twice about writing that funny Amazon or Yelp review. According to a new study in the Journal of Consumer Research, humorous complaints ...