South Korean phone company bets on K-pop

(AP) -- South Korea's largest fixed-line telephone company is trying to capitalize on the worldwide popularity of Korean pop music, or K-pop, to increase revenue from overseas.

FBI contacted phone monitoring firm about software

A senior executive at a technology company that makes monitoring software secretly installed on 141 million cellphones said Thursday that the FBI approached the company about using its technology but was rebuffed. The disclosure ...

FCC unveils rules for rural broadband fund

Federal regulators have unveiled a plan for overhauling the $8 billion fund that subsidizes phone service in rural areas and for the poor. It redirects the money toward broadband expansion.

US lawmakers target pre-paid cellphone anonymity

US lawmakers unveiled a bill Wednesday to enable law enforcement to identify users of pre-paid cell phones, charging that anonymity makes the devices attractive to terrorists, drug kingpins and gangs.

Call center optimization

A research report in the current issue of the International Journal of Engineering Systems Modeling and Simulation suggests that help desks can be optimized by adding very few extra staff.

Qwest 2Q profit up 18 pct on one-time tax savings

(AP) -- Qwest Communications International Inc.'s second-quarter earnings rose 18 percent because of one-time tax savings, even as revenue continued to slide as customers abandon landline telephones, the phone company said ...

Federal judge tosses warrantless wiretap cases

(AP) -- A federal judge on Wednesday tossed out more than three dozen lawsuits filed against the nation's telecommunications companies for allegedly taking part in the government's e-mail and telephone eavesdropping program ...

Web founder makes online privacy plea

Plans by Internet service providers to deliver targeted adverts to consumers based on their Web searches threaten online privacy and should be opposed, the founder of the Web said Wednesday.

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