Squaring the circle: Merchandising embarrassing products

Buying an intimate personal care product can be embarrassing, especially if the act is observed by acquaintances or perfect strangers. From selecting the product to carrying it to a register, to placing it on the counter ...

New AI algorithm recommends right products at the right time

Consumers everywhere are exposed to AI algorithms that recommend products to them based on their past purchases and those of others. Of course, they don't always hit the mark. My IBM Research AI colleagues, our academic collaborators ...

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