Have you ever been dissatisfied with a restaurant experience because the customer-service technology you had to use to reserve a table, order your food or pay for the meal wasn't up to par?
Before the advent of the internet, the greatest gain in customer convenience within retail banking came from the creation of automated teller machines (ATMs).
There is a rapidly growing momentum driving the development of mobile payment systems. New research has shown systems, such as the Bristol Pound, can have a positive effect on the local community by encouraging consumers ...
Research by two of the UK's leading experts on the social impact of technology shows that slick smartphone payment systems may boomerang on retailers.
(AP)—Aiming to undercut Apple's latest hit service, Google is teaming up with three major U.S. wireless carriers to prod more people into using its mobile wallet.
PayPal's split from long-time partner eBay Inc. makes Carl Icahn mighty happy. But he doesn't think PayPal should stay single for long.
Ticketfly Inc., a San Francisco-based technology company among several posing a challenge to Ticketmaster, is acquiring WillCall Inc., a crosstown rival that turns your smartphone into a mobile wallet at live events.
Amazon announced plans Monday to extend its recently launched payments service for subscriptions at third-party services, stepping up its challenge to eBay's PayPal.
Facebook plans to test a mobile payments service that lets users make purchases inside mobile applications using payment information they have added to their account on the social network.
The United States is studying the potential risk from online payment mechanisms like PayPal and Bitcoin, a top US Federal Reserve official told an international conference on Monday.