Nasdaq has opened a customer service center in the Philippines.
The Philippines' outsourcing industry faces a shortage of trained personnel after a decade of rapid growth which saw it become a pillar of the economy, the industry association said Tuesday.
Indian software outsourcing giant Infosys posted slightly higher quarterly profit Friday and maintained its revenue growth forecast despite the weak rupee and uncertainty about U.S. visas for its employees.
Sales by India's flagship outsourcing industry are likely to grow by 11 percent this fiscal year to at least $75 billion in the face of a challenging business environment, an industry lobby group said Monday.
India's third-largest software company Wipro on Wednesday posted a 7.7 percent year-on-year rise in net profit for the January-March period, but gave a muted forecast that sent its shares tumbling.
Wipro, India's third-largest software exporter, reported Friday a 10.3 percent rise in quarterly profit but said the global outlook remained uncertain for the nation's flagship outsourcing sector.
The Philippines outsourcing industry will grow strongly over the next five years despite global economic concerns and threats to its call centre sector, industry officials said Tuesday.
For advertising executive Govind Nair, working in India's outsourcing industry for a California telecoms firm means burning the candle at both ends for his customers.
Like many teenagers, Abdullah Al Zahid spends most of his time holed up in his bedroom in his family's modest Dhaka apartment glued to his computer.
Infosys on Saturday named a prominent banker to take charge of India's second-largest software exporter as the firm struggles to boost performance in the face of slow global recovery.