News tagged with negative feedback

Saying sorry really does cost nothing

(PhysOrg.com) -- Economists have finally proved what most of us have suspected for a long time - when it comes to apologising, talk is cheap. According to new research, firms that simply say sorry to disgruntled customers ...

dateSep 21, 2009 in Economics & Business
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Hearing may be end of road for breast cancer drug

(AP) -- The best-selling cancer drug in the world comes under federal scrutiny once again this week, as drugmaker Roche makes a last-ditch effort to keep Avastin approved for breast cancer, despite evidence that it is ineffective ...

dateJun 27, 2011 in Medications
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