News tagged with negative feedback

Saying sorry really does cost nothing

(PhysOrg.com) -- Economists have finally proved what most of us have suspected for a long time - when it comes to apologising, talk is cheap. According to new research, firms that simply say sorry to disgruntled customers ...

dateSep 21, 2009 in Economics & Business
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Brain potentials reveal spectator effect

The neurological responses caused by observing somebody else playing a game have been uncovered. Researchers writing in the open access journal BMC Neuroscience found differing responses for neutral observers, compared to tho ...

dateJul 29, 2010 in Neuroscience
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