News tagged with negative feedback

Saying sorry really does cost nothing

(PhysOrg.com) -- Economists have finally proved what most of us have suspected for a long time - when it comes to apologising, talk is cheap. According to new research, firms that simply say sorry to disgruntled customers ...

Sep 21, 2009
4.3 / 5 (7) 4

Brain potentials reveal spectator effect

The neurological responses caused by observing somebody else playing a game have been uncovered. Researchers writing in the open access journal BMC Neuroscience found differing responses for neutral observers, compared to tho ...

Jul 29, 2010
4.8 / 5 (4) 0