Online customer service agents who use emoticons and who are fast typists may have a better chance of putting smiles on their customers' faces during business-related text chats, according to researchers.
Already the world's largest, China's online population grew last year but drifted away from Twitter-like microblogs, with the number of microblog users falling by 32 million.
China is banning users of Internet messaging services from posting political reports without permission, and demanding they promise to "uphold the socialist system", state media said Thursday.
A popular Chinese instant messaging service has removed at least 40 accounts with content about political, economic and legal issues in a possible sign communist authorities are tightening control over discussion of sensitive ...
When it comes to online communication, the big thing these days is mobile messaging.
(AP)—Chinese internet company Sina Corp. plans to spin off its Twitter-like microblog service, Weibo, in a U.S. initial public offering to raise $500 million, a person with knowledge of the deal said Tuesday.
As Facebook snaps up smartphone messaging service WhatsApp for a monumental $19 billion in cash and shares, focus has turned to its rivals. Here are some background facts about China's popular mobile messaging application ...
The number of online microblog users in China dropped by more than 27.8 million last year, marking the first major decline in popularity of a social media genre that has offered a way to share unfiltered information in a ...
Saudi users of Internet messenger application Viber reported on Saturday that the service was back on their smartphones, despite the authorities insisting it was still banned.
European governments' ability to monitor citizens' online activity on security grounds has increased significantly in recent years.