News tagged with human relations

Feeling bad at work can be a good thing

(Phys.org) —Research by the University of Liverpool suggests that, contrary to popular opinion, it can be good to feel bad at work, whilst feeling good in the workplace can also lead to negative outcomes.

Aug 21, 2014
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Knowing the end goal increases productivity

Working in a team is not always easy, and achieving our aims often turns out to be much harder than we thought it would be. What can we do to increase our chances of gaining ultimate success? A new study from Aarhus University's ...

Jul 03, 2013
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Customer service is an emotional experience

You can probably recall a customer service experience that left you feeling good. A recent study has shown not only that positive emotion from sales staff is contagious to a customer, but that a satisfied customer also improves ...

Aug 31, 2012
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