Chatbots are cost-effective but can create customer fury

Chatbots are expected to drive 95% of online customer service interactions by 2025 but QUT research has found a failure to meet customer expectations is also driving frustration among users, reducing their likelihood of making ...

DART sets sights on asteroid target

NASA's Double Asteroid Redirection Test (DART) spacecraft recently got its first look at Didymos, the double-asteroid system that includes its target, Dimorphos. On Sept. 26, DART will intentionally crash into Dimorphos, ...

Colombia shares unprecedented images of treasure-laden wreck

Colombia's army has shared unprecedented images of the legendary San Jose galleon shipwreck, hidden underwater for three centuries and believed to have been carrying riches worth billions of dollars in today's money.

Why some beaches are getting bigger despite rising sea levels

In a warmer world, rising sea levels could render many coastlines, beaches, and reef islands uninhabitable, or destroy them altogether. The 1.09℃ Earth has warmed since pre-industrial times has already heightened seas by ...

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